Privacy policy

Jam & Tea Studios Privacy Policy

Last Updated: November 27, 2023

This Privacy Policy explains how Jam & Tea Studios and its affiliates ( “Jam & Tea,” “we,” “our,” or “us”) collects, uses, and discloses your personal information users of our websites, mobile applications, our services accessible via our websites and mobile applications, and players of our games.

To make this Privacy Notice easier, these websites, mobile application, and other online or offline offerings are collectively called the “Services.”

1.  PERSONAL INFORMATION WE COLLECT

a. Personal Information We Collect About You

We will collect and store any information that you provide to us in connection with your use of the Services, which includes:

·   Account Data. We may collect personal information in connection with the creation or administration of your account, such as your name, email address, phone number, address, and any other information that you provide to us or that we otherwise collect.

·  Game Data. We may collect data about your in-game progress (such as game level, score/s).

·  Feedback. We may collect feedback and other data you provide in connection with surveys and other events in connection with the Services.

·  Updates About Our Games. If you provide us with your mobile telephone number and consent for subscription to receive information about games, we will also collect and store that number under separate confirmation in according with native laws.

·         Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about us or our Services, register for our newsletter or updates about our Services, request support regarding our Services, or otherwise communicate with us.

·         Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., commenting functionalities, forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.

b.                  Personal Information We Collection Automatically

We may collect personal information automatically when you use our Services.

·            Automatic Collection of Personal Information. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, items that you search for via the Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.

·            Cookie Policy (and Other Technologies). We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect information through your use of our Services.

o   Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.

o   Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services. The use of a pixel tag allows us to record, for example, that a user has visited, a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

Our uses of these Technologies fall into the following general categories:

See the “Your Privacy Choices” section below to understand your choices regarding these Technologies.

c.                   Personal Information We Collect From Other Sources

Third-Party Services and Sources. We may collect or receive personal information about you from other sources such as from providers of game platforms that host our games. We use this information in conjunction with the information you directly provide to us.

2.                  HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for a variety of business purposes, including to provide the Services, for administrative purposes, and to provide you with marketing materials, as described below.

a.         Provide the Services

We use your personal information to fulfill our contract with you and provide the Services, including:

·         Managing your information;

·         Providing access to certain areas, functionalities, and features of the Services;

·         Answering requests for support; and

·         Communicating with you.

b.      Administrative Purposes

We use personal information for various administrative purposes, including:

·      Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;

·      Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;

·      Measuring interest and engagement in the Services;

·      Combining personal information we have collected from third-party sources with the personal information we have collected from you;

·      To train automated processes, such as our models and algorithms that we utilize to provide the Services;

·      Improving, upgrading, or enhancing the Services, including the models and algorithms we utilize to provide the Services;

·      Carrying out analytics;

·      Developing new products and services;

·      Creating de-identified and/or aggregated information;

·      Ensuring internal quality control and safety;

·      Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Policy;

·      Debugging to identify and repair errors with the Services;

·      Auditing relating to interactions, transactions, and other compliance activities;

·      Sharing personal information with third parties as needed to provide the Services;

·      Enforcing our agreements and policies; and

·      Carrying out activities that are required to comply with our legal obligations.

3.                  LEGAL BASIS FOR PROCESSING EUROPEAN PERSONAL INFORMATION

If you are located in the European Economic Area or the United Kingdom, we only process your information when we have a valid “legal basis,” including as set forth below.

·      Consent. We may process your information where you have consented to certain processing of your information.

·      Contractual Necessity. We may process your information where required to provide you with our Services. For example, we may need to process your information to respond to your inquiries or requests.

·      Compliance with a Legal Obligation. We may process your information where we have a legal obligation to do so. For example, we may process your information to comply with tax, labor, and accounting obligations.

·      Legitimate Interests. We may process your information where we or a third party have a legitimate interest in processing your information. Specifically, we have a legitimate interest in using your information for product development and internal analytics purposes, and otherwise to improve the safety, security, and performance of our Services. We only rely on our or a third party’s legitimate interests to process your information when these interests are not overridden by your rights and interests.

4.                  HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information with third parties or permit third parties to collect this information from our services for a variety of business purposes, including to provide the Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

·         With Our Affiliates. We may disclose your personal information with our Affiliates to so that w can carry out the purposes set out in this Privacy Policy.

·         Safety and Security. We may share your personal information where it is necessary for safety, or security, including when we have a good faith belief that there is an emergency that is threatening the health and/or safety of you, another person, or the public generally.

·         To Comply with any Applicable Laws or Regulations. We may disclose your personal information when we have a good faith belief that we have to disclose the information to respond to lawful requests by public authorities, including for national security, law enforcement, or legal process purposes (e.g., a court order, search warrant, or subpoena);

·         To Protect Our Rights. We may disclose your personal information to protect the rights or property of Jam & Tea or applicable third parties.

·         Third-Party Service Providers. We may disclose your personal information with third-party companies who represent us in performing services, such as analytics, analysis, hosting services, marketing and advertising optimization.

·         Business Partners. We may disclose your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information with business partners with whom we jointly offer products or services.

·         Disclosure in the Event of Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your personal information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

5.                  YOUR PRIVACY CHOICES

The privacy choices you may have about your personal information are determined by applicable law and are described below.

·   Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Notice).

·   “Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

·   Cookies . You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android, iOS, and others.

The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative, the Digital Advertising Alliance, the European Digital Advertising Alliance, and the Digital Advertising Alliance of Canada.

Please note you must separately opt out in each browser and on each device.

6.                  YOUR PRIVACY RIGHTS

In accordance with applicable law, you may have the right to:

·   Confirm Whether We Are Processing Your Personal Information (the right to know);

·   Request Access to and Portability of Your Personal Information, including: (i) obtaining access to or a copy of your personal information; and (ii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format (also known as the “right of data portability”);

·   Request Correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;

·   Request Deletion of your personal information

·   Request Restriction of or Object to our processing of your personal information;

·   Withdraw your Consent to our processing of your personal information. Please note that your withdrawal will only take effect for future processing, and will not affect the lawfulness of processing before the withdrawal; and

·   Appeal our Decision to decline to process your request.

If you would like to exercise any of these rights, please contact us as set forth in the “Contact Us” section below. We will process such requests in accordance with applicable laws.

If applicable laws grant you an appeal right and you would like to appeal our decision with respect to your request, you may do so by informing us of this and providing us with information supporting your appeal.

7.                  CHILDREN’S PRIVACY

The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in the “Contact Us” section below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account, if applicable.

8.                  INTERNATIONAL TRANSFER OF PERSONAL INFORMATION

All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your personal information consistent with the requirements of applicable laws.

If we transfer personal information which originates in the European Economic Area, Switzerland, and/or the United Kingdom to a country that has not been found to provide an adequate level of protection under applicable data protection laws, one of the safeguards we may use to support such transfer is the EU Standard Contractual Clauses.

For more information about the safeguards we use for international transfers of your personal information, please contact us as set forth below.

9.                  How Long We Keep Your PERSONAL Information

We will not retain your personal information for longer than is necessary for our business purposes or for requirements from applicable laws.

However, please acknowledge that we may retain certain information to enable us to meet our legal obligations or to exercise, defend, or establish our legitimate rights.

10.              THIRD Parties

The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. In addition, you may access the Services through third-party gaming platforms. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website, application, or platform with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites, applications, or platforms. Providing personal information to third-party websites, applications, or platforms is at your own risk.

11.              SUPERVISORY AUTHORITY

If your personal information is subject to the applicable data protection laws of the European Economic Area, Switzerland, or the United Kingdom,, you have the right to lodge a complaint with the competent supervisory authority or attorney general if you believe our processing of your personal information violates applicable law:

·         EEA Data Protection Authorities (DPAs)

·         Swiss Federal Data Protection and Information Commissioner (FDPIC)

·         UK Information Commissioner’s Office (ICO).

12.  CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Notice from time to time in our sole discretion. If there are any material changes to this Privacy Notice, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Notice if you continue to use our Services after the new Privacy Notice takes effect.

13.              Contact Us

Jam & Tea is the controller of personal information we processed under this Privacy Policy.

If you have any questions, comments, or concerns in relation to our Privacy Policy and/or privacy practices, please contact us at by email at info@jamandtea.studio or by mail at:

Jam & Tea Studios

Attn: Legal Department

2355 Westwood Blvd

Unit #1579

Los Angeles, CA 90064